FREQUENTLY ASKED QUESTIONS

What are the benefits of working with Serenity Office Services?

• Save Time: Administrative tasks are taken care of for you.
• Reduced staffing costs: No holiday, sick or maternity pay, no temporary or agency staff, no national insurance or pension to pay.
• Flexibility: Work taken at short notice – you pay when you need us!
  
  

How can I be sure that my confidential and personal information will be kept secure?

Serenity Office Services treats all client data as confidential and adheres fully with the Data Protection regulations. We ensure that we (and those acting on our behalf) obtain, use and disclose personal information lawfully and correctly.

What Areas Do You Cover?
We are based in Mold, Flintshire, North Wales. We can collect and/or deliver work within a 10 mile radius of Mold. Anything further will be charged on a pence per mile basis. Virtually, we can cover the entire UK.

What Software Do You Use?
We use Microsoft Office and Google Workspace. However, we have used and are familiar with various database and financial systems. Email systems used are Outlook, Gmail, Yahoo Mail and Live Mail.

How Do We Share Files?
We use Microsoft One Drive and Google Drive cloud services. We can also receive and send documents by email. We can choose together what system best suits your business.